The Front Desk Receptionist is responsible for greeting patients, answering telephone calls, gathering, and inputting patient data, collecting payments, scheduling visits, obtaining records, and other various administrative tasks. We are located borderline Santa Ana/Fountain Valley, California. Monday to Friday.
Job duties will be:
Review and triage schedule
Collect and input patient information into the database
Verify patients' insurance, home address and make sure all information is updated.
Make new patient packets, prepare patient identification wristbands
Warmly greet patients, check them in, answer phone, check voicemails and monitor text messages
Assist with calling specialist, imaging centers and external facilities as needed. Document accurately.
Schedule patients visit, reschedule visits, cancel visits and schedule any missed appointments.
Key Competencies:
Strong verbal and written communication skills in English and Vietnamese.
Ability to maintain emotional stability to cope with human suffering, emergencies, and other stresses.
Experience:
Current CPR certification
High school degree
Computer savvy, word and outlook
Previous Oncology/Hematology experience is preferred
Must have recent work experience.
Pay $23-$25 an hour.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.